1. Introduction
Ottima operates the website www.ottima-tech.com and is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal data in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.
2. Information We Collect
We may collect the following types of information:
a. Personal Data
Name
Email address
Phone number
Company name
Country and job title (if submitted)
b. Automatically Collected Data
IP address
Browser type and version
Device information
Pages visited, time spent, and referring URLs
Cookies and usage tracking (see Cookie Policy below)
3. Legal Basis for Processing (GDPR)
We process your data under one or more of the following legal grounds:
Your consent (e.g., newsletter opt-in)
Performance of a contract (e.g., processing a quote request)
Compliance with legal obligations
Our legitimate interests (e.g., improving services)
4. Use of Collected Information
Your information is used to:
Respond to product inquiries and requests for quotations
Process and fulfill orders
Improve our website, services, and marketing efforts
Comply with legal requirements
Communicate updates or promotional offers (only with consent)
5. Sharing of Information
We do not sell or rent your personal data. We may share your data with:
Internal departments within Ottima
Third-party service providers (e.g., CRM systems, logistics, analytics tools)
Legal authorities, if required by law
All service providers are contractually bound to handle your data securely and only for specified purposes.
6. Your Rights
For EU/UK Users (GDPR):
You have the right to:
Access, correct, or delete your personal data
Object to or restrict data processing
Request data portability
Withdraw consent at any time
For California Residents (CCPA):
You have the right to:
Know what personal data we collect and how we use it
Request deletion of your data
Opt out of the sale of your personal data (Note: We do not sell personal data)
To exercise your rights, email us at: sales01@ottima-tech.com
7. Data Security & Retention
We use reasonable security measures (firewalls, encryption, access control) to protect your data. Personal data is retained only as long as necessary for business or legal purposes.
8. International Data Transfers
As a China-based company serving global clients, your data may be transferred to and stored on servers located outside your country of residence. We ensure appropriate safeguards are in place.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
10. Updates to This Privacy Policy
We may revise this policy from time to time. The most current version will always be posted here with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
📧 Email: sales01@ottima-tech.com
🌐 Website: www.ottima-tech.com